Privacy

    Privacy & SMS Consent

    How True Bliss Medical handles website contact requests, text consent, and general inquiry information.

    Information collected

    Contact forms collect the basics needed to respond to a request, including name, phone, email, preferred contact method, service interest, scheduling preference, referral source, and any general message you choose to provide.

    Medical details

    General website forms are for non-urgent requests only. Do not submit medication lists, photos, urgent symptoms, diagnosis details, or treatment instructions through a general contact form. The dedicated Wellness Consent form separately collects the participant information, date of birth, waiver acceptance, and typed electronic signature needed to document that consent.

    Wellness consent records

    When you submit the Wellness Consent form, True Bliss Medical receives an emailed copy containing your name, date of birth, typed signature, acceptance of the waiver, submission time, waiver version, and a technical request identifier. This information is used to document event consent and is available only to authorized recipients.

    SMS consent

    If you choose text follow-up and check the SMS consent box, True Bliss Medical may text you about your request. Message and data rates may apply. Reply STOP to opt out. Consent is not required to receive care or buy services.

    Use of information

    The clinic uses submitted information to respond to inquiries, schedule consultations, manage front desk follow-up, and maintain internal CRM records for staff accountability.

    Website analytics and security

    The website may record technical details such as pages visited, referral source, approximate location from Cloudflare, browser information, Cloudflare request IDs, and IP address for site security, abuse prevention, troubleshooting, and aggregate analytics.

    Security and access

    CRM access is limited to authorized staff accounts. Staff activity, lead updates, consent capture, and communication events are recorded in the CRM activity history.