Information collected
Contact forms collect the basics needed to respond to a request, including name, phone, email, preferred contact method, service interest, scheduling preference, referral source, and any general message you choose to provide.
Privacy
Privacy & SMS Consent
How True Bliss Medical handles website contact requests, text consent, and general inquiry information.
Medical details
General website forms are for non-urgent requests only. Do not submit medication lists, photos, urgent symptoms, diagnosis details, or treatment instructions through a general contact form. The dedicated Wellness Consent form separately collects the participant information, date of birth, waiver acceptance, and typed electronic signature needed to document that consent.
Wellness consent records
When you submit the Wellness Consent form, True Bliss Medical receives an emailed copy containing your name, date of birth, typed signature, acceptance of the waiver, submission time, waiver version, and a technical request identifier. This information is used to document event consent and is available only to authorized recipients.
SMS consent
I consent to receive customer care text messages from True Bliss Medical Aesthetic and Wellness. Reply STOP to opt-out; Reply HELP for support; Message and data rates apply; Messaging frequency may vary. Visit https://www.trueblissmedical.com/privacy/ for privacy policy and https://www.trueblissmedical.com/privacy/ for Terms of Service.
Use of information
The clinic uses submitted information to respond to inquiries, schedule consultations, manage front desk follow-up, and maintain internal CRM records for staff accountability.
Sharing of information
True Bliss Medical may share personal information with authorized clinic staff and service providers that help operate the website, CRM, communications, scheduling, security, and related business functions. Information is shared only as needed for those purposes, to comply with legal obligations, or to protect the practice, patients, and website. We do not sell personal information.
SMS and mobile privacy
SMS consent and phone numbers are not shared with any third parties/affiliates for marketing purposes. No mobile opt-in data is shared.
Website analytics and security
The website may record technical details such as pages visited, referral source, approximate location from Cloudflare, browser information, Cloudflare request IDs, and IP address for site security, abuse prevention, troubleshooting, and aggregate analytics.
Security and access
CRM access is limited to authorized staff accounts. Staff activity, lead updates, consent capture, and communication events are recorded in the CRM activity history.